Contact

A real person reads every message. We answer within 24 hours on working days, and usually a lot sooner.

Get in touch

Email hello@babybisou.com
Phone +44 20 8040 0121
Hours Monday to Friday, 9:00 to 17:00 UK time
Response time Within 24 hours on working days

Before you write, this might be faster

  • Where is my order? Check Track Your Order. Tracking starts updating 3 to 8 working days after dispatch.
  • How long will it take? Roughly 9 to 15 working days in total. Detail on the Shipping & Delivery page.
  • Which size do I need? Measure the foot, do not go by age. Our Shoe Size Guide takes two minutes.
  • I want to send something back. Everything you need is on the Returns & Exchanges page.
  • Anything else. The FAQ covers most of it.

Something arrived damaged?

Email us within 7 days with your order number and a photo. We cover the cost of putting it right, and we will not make you argue for it.

Business enquiries

Stockist and trade enquiries go to hello@babybisou.com with the subject line Wholesale. Details on the Wholesale page.

Company details

Baby Bisou is a trading name of River Flows B.V.
Afmijnstraat 1, 1187 ZZ Amstelveen, Netherlands