Contact

A real person reads every message. We answer within 24 hours on working days, and usually a lot sooner.

Get in touch

Before you write, this might be faster

• Where is my order? Check Track Your Order. Tracking starts updating 1 to 3 working days after dispatch.
• How long will it take? Roughly 4 to 8 working days in total. Detail on the Shipping & Delivery page.
• Which size do I need? Measure the foot, do not go by age. Our Shoe Size Guide takes two minutes.
• I want to send something back. Everything you need is on the Returns & Exchanges page.
• Anything else. The FAQ covers most of it.

Returns

Please email us before you post anything back. We reply within one working day with the correct return address. Parcels sent to the address on this page cannot be processed.

Something arrived damaged?

Email us within 7 days with your order number and a photo. We cover the cost of putting it right, and we will not make you argue for it.

Business enquiries

Stockist and trade enquiries go to hello@babybisou.com with the subject line Wholesale. Details on the Wholesale page.

Company details

Baby Bisou
87-135 Brompton Road, Knightsbridge, London SW1X 7XL, United Kingdom
Email: hello@babybisou.com
Phone: +44 20 8040 0121